Shipping Policy

Last Updated: October 20, 2026

Thank you for shopping with Honolulu Hills. Please review our shipping policy carefully before placing an order.

Processing & Delivery Times

Estimated Delivery: 14–21 Calendar Days

Orders typically arrive within approximately 2–3 weeks from the date of purchase.

Our estimated delivery timeframe includes order processing, fulfillment, and transit.

Please note that delivery estimates are not guaranteed arrival dates. Actual delivery times may vary depending on destination, carrier operations, customs processing, and other logistical factors.

We appreciate your patience while your order is prepared and delivered.

Order Processing

Orders are processed and prepared for shipment after payment has been successfully received.

Processing times may vary depending on product availability, order volume, and fulfillment requirements.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.

Shipping Rates

Shipping costs, if applicable, are calculated and displayed during checkout before payment is completed.

Available shipping methods and rates may vary depending on the delivery destination and items purchased.

Order Tracking

Once your order ships, tracking information will be sent to the email address provided at checkout.

Please allow time for the shipping carrier to update its tracking system.

Tracking updates may not appear immediately after a shipping label is created.

If you have questions regarding your shipment, please contact us at SSTRANGRSTUDIOSLLC@GMAIL.COM.

Shipping Delays

While we aim to deliver orders within the estimated timeframe of 14–21 calendar days, unexpected delays may occur due to:

• Carrier disruptions or transportation delays.

• High order volumes.

• Customs inspections or clearance procedures.

• Severe weather conditions.

• Holidays or other logistical disruptions.

If we cannot ship your order within the applicable promised shipping timeframe, we will notify you and provide the opportunity to consent to a revised shipment date or cancel the unshipped order for a prompt refund, as required by applicable law.

We will not extend shipping deadlines without following applicable consumer protection requirements.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

If you notice an error in your shipping address, please contact SSTRANGRSTUDIOSLLC@GMAIL.COM immediately.

Address changes cannot be guaranteed after an order has entered processing or shipment.

If an order is returned due to an incorrect or incomplete address, please contact customer support to discuss available options.

Additional shipping charges may apply when reshipment is requested, where permitted by law.

Lost, Missing, or Damaged Packages

If your package is lost, arrives damaged, or has not arrived within the expected delivery timeframe, please contact SSTRANGRSTUDIOSLLC@GMAIL.COM with your order number and relevant details.

We will investigate the issue with the fulfillment provider or shipping carrier and determine an appropriate resolution.

A package marked as delivered by a carrier does not automatically eliminate any rights or remedies available to customers under applicable law.

International Shipping

International shipping availability, shipping costs, and estimated delivery times will be displayed at checkout where supported.

International orders may be subject to customs inspections, import duties, taxes, or additional fees.

Any applicable customer-paid duties and taxes will be disclosed as required by law and according to the checkout arrangements for the destination.

International orders may experience additional delays due to customs processing.

Final Sale Policy

All purchases are subject to our Return & Refund Policy.

Standard purchases are considered final sale, and we do not accept returns or exchanges for change of mind, incorrect sizing, or personal preference.

However, final-sale terms do not override applicable rights involving defective, incorrect, undelivered, or otherwise nonconforming merchandise.

Customers retain all applicable statutory cancellation and refund rights, including rights related to shipping delays.

Contact Information

For questions about shipping, tracking, or delivery, please contact:

Honolulu Hills

Email: SSTRANGRSTUDIOSLLC@GMAIL.COM

Website: honoluluhills.co

Please include your order number when contacting customer support.

By placing an order, you acknowledge that you have been provided access to this Shipping Policy before purchase, subject to applicable consumer protection laws.